Background:

A mid-market Pharmaceutical client sought to perform an analysis of an end to end Business Process and document the results in a diagrammatic and textual fashion. The focus of the engagement was to look deep into the Purchasing, Goods Receipt and Release, Production Planning, Manufacturing, and Inventorying of Finished Goods processes that initially begin with a Sales Forecast update and to provide a set of documentation outlining specific steps taken.

Goals:

Document Process Flow Swimlanes and Narratives for Purchasing, Goods Receipt and Release, Production Planning, Manufacturing, Inventorying of Finished Goods, Sales Forecast.
Identify Process Efficiency Opportunities

Accomplishments / Benefits:

Completed multiple Process Review sessions with cross-functional personnel to identify Processes
Documented Process Flow Swimlanes and associated Narratives for each process area in scope
Defined multiple Process Efficiency Opportunities and presented to Senior Management for consideration