Value Proposition

Change Enablement – Ensuring that appropriate steps are taken during crucial periods of process or technology change in terms of identifying, monitoring and managing stakeholder expectation, reaction, and acceptance.

Change Enablement is an often overlooked and underestimated work effort that is absolutely critical to project success. Clients who are eager to optimize an integral process, or implement a new technology often forget the stakeholders involved with the change and the education that needs to be imparted to ensure its successful adoption.

PPT believes there are several key elements of the Change Enablement process. First, is crucial for clients to lead the change – sanction, legitimize and drive change. Second, create a shared need – explain to stakeholders the importance of the change and why it is needed in the business. Third, create a shared vision – help stakeholders imagine a future state. Fourth, mobilize commitment – get everyone on board. Next, align the organization – ensure that the organization supports the
vision and create an environment enabling learning and continuous improvement. Lastly, communicate with stakeholders – get the right information to the right people in a timely manner.

PPT has successfully led numerous Change Enablement workstreams in large scale technology implementations. Our deep competency in change Enablement spans Communication, Training, Stakeholder & Sponsor Engagement, and Organizational Design & Role Mapping. PPT has deep experience using multiple approaches to Change Enablement and can adapt and leverage tools and techniques to fit the needs of your particular project and culture.

Training – As a key component of a successful organizational process or technology change, ensuring that new and necessary subject matter is transferred to the appropriate audience. Ensuring proper methods of delivery are employed with the optimal timing, venue, and materials. Developing strategies for long term knowledge transfer, absorption and retention.

Key Components

Change Enablement:

  • Determine Stakeholder and Leader Identification
  • Develop Vision and Case for Change
  • Perform Baseline Change History and Readiness Assessment
  • Define Project Success Measures
  • Build Communication Strategy & Plan
  • Execute Communication Strategy & Plan

Training:

  • Define Scope of Subject Matter to be Trained
  • Organize Subject Matter by Audience
  • Define Training Strategy & Approach
  • Develop Training Materials
  • Assess Baseline Skills & Knowledge of Audience
  • Present Training & Validate Participants’ Knowledge / Absorption

Outcome

Change Enablement:

  • Baseline Change Readiness Assessment
  • Critical Success Factors & Risk Management Plan
  • Communications Plan
  • Organizational Design Impact / Recommendations

Training:

  • Baseline Skills Assessment
  • Training Plan & Training Materials

Case Studies

SAP SuccessFactors – Change Management - BACKGROUND Through subsidiaries, our client operates natural gas and electric utilities in the US, distributes propane both domestically and internationally, Read Case Study >
ITIL Implementation / Program Office – $1B Pharmaceutical Company - Background: The IT Department of a $1B Pharmaceutical company engaged PPT to conduct an IT Operational Assessment which uncovered the Read Case Study >
ITIL Process Adoption – $1B Pharmaceutical Device Manufacturer - Background: The IT Department of a $1B Pharmaceutical company engaged PPT to assist in the Cultural Transformation of their staff Read Case Study >
IT Transformation – $3B Specialty Biopharmaceutical Company - Background: An $3B specialty biopharmaceutical company required assistance in facilitating an IT transformation initiative. The IT organization had experienced growth Read Case Study >
Service Desk – Fortune 50 Pharmaceutical Company - Background: The application support model at a Fortune 50 Pharmaceutical company was not clearly defined causing Information Technology personnel to Read Case Study >
Transitioning to Telecommuting – $8B Chemicals Company - Background: Client was planning to move their headquarters location several miles away and decided to implement telecommuting as an option Read Case Study >
Change Management Program – Global Consumer Products Organization - Background: A global consumer products organization launched a project to deliver major new capabilities in Advanced Planning Systems (APS) and Read Case Study >
Change Management – SAP Upgrade - Background: In the fall of 2016, our client, a global chemical manufacturer, launched an upgrade to their SAP application. As Read Case Study >