BUSINESS & PROCESS TRANSFORMATION
Business Transformation, whether driven by M&A activity, new corporate strategy or the need to affect the bottom line, requires the alignment of People, Process and Technology with business strategy and vision. And in most cases transformation centers on process improvement and optimization, commonly enabled by technology. PPT provides end-to-end services for companies facing Business Transformation on any level. From determining transformation strategies, identifying process improvement opportunities and technology recommendations to managing implementations and defining the best support model to sustain the organization going forward, PPT can help.
- Business Process Improvement & Optimization
- Business & IT Strategic Planning
- Functional & IT Support Strategies
- IT Service Management / ITIL & Service Redesign
- Shared Services Strategies & Transformation
- MA&D Due Diligence & Integration
- Software / Technology Selection
- Business Continuity Management
Case Studies
Distribution Apps - BACKGROUND The client was the largest retail propane distributor in the United States based on the volume of propane gallons… Read Case Study >
Vendor Invoice Process Automation - BACKGROUND PPT’s Client works with dozens of vendors to provide a broad range of benefits services to employees including medical… Read Case Study >
S/4HANA Data Management - BACKGROUND The client was a manufacturer of specialty alloy-based materials and process solutions for aerospace, defense, medical and other industries.… Read Case Study >
Business Process Analyst - BACKGROUND Worked with a global pharmaceutical company with the vision of saving and improving quality of life through innovative medicine… Read Case Study >
IT Global Service Desk Implementation - BACKGROUND A leading global materials company, with over $4B in revenue, has recently completed the service provider selection process covering… Read Case Study >
Workday HCM & Finance Project Management and Testing - BACKGROUND A private University sought additional project management services for the implementation of their Workday HCM and Finance system. The… Read Case Study >
Client Collaboration Portal - Background Our client, a Philadelphia based law firm identified collaboration via information sharing as a critical component of the attorney/client… Read Case Study >
Spend Management - BACKGROUND Our client, a Fortune 50 Company providing state of the art telecommunications, media and entertainment services to the Globe.… Read Case Study >
Investigation of Inventory Losses - BACKGROUND Our client, a leader in the oil and gas industry, engaged PPT to focus on the support of the… Read Case Study >
EHR Process Documentation & Training - Background: The fastest-growing addiction treatment provider in the country, operates inpatient and outpatient centers in five states, started to rollout… Read Case Study >
Merger & Integration Support 2 – $1B Pharmaceutical Company - Background: The DC Advisor project centered on determining the correct workforce composite over five years necessary to operate the Greencastle… Read Case Study >
Alternate Operations Center Plan – Global Financial Services Firm - Background: A New York commodities exchange was required to ensure that its members could be able to continue trading activities… Read Case Study >
IT Projects Inventory – $2B Fuel Distributor - Background: A $2B distributor of gas products engaged PPT Consulting to assist a newly introduced CIO in the development of… Read Case Study >
ITIL Implementation / Program Office – $1B Pharmaceutical Company - Background: The IT Department of a $1B Pharmaceutical company engaged PPT to conduct an IT Operational Assessment which uncovered the… Read Case Study >
Merger & Integration Support – Private Label Juice Company - Background: A $1B Pharmaceutical Company had acquired another firm and sought support for the oversight of integration activities of the… Read Case Study >
Payroll System Implementation – $1B Aerospace Engineering & Manufacturing Company - Background: A $1.1B manufacturer of aircraft parts required Project Management support to migrate HRIS system and lead review of business… Read Case Study >
ERP Software Selection – Commercial Property & Casualty and Management & Professional Liability Insurance company - Background: A Commercial Property & Casualty and Management & Professional Liability Insurance company with over $2B in written premiums sought… Read Case Study >
BCP Program – Multimedia Retailer - Background: An $8B Multi-Channel Retailer had experienced a small-scale interruption to one of their major retail channels and was being… Read Case Study >
LIMS Software Selection – Private Label Juice Company - Background: A mid-sized Private Label Juice Manufacturer sought to evaluate technology that would streamline laboratory and mix processes as well… Read Case Study >
Business Continuity Planning – High Technology Company - Background: In response to a request from a major customer, a Medium Sized High-Technology Company sought to develop Business Continuity… Read Case Study >
Business Continuity Program Assessment – $4B Energy & Utilities Holding Company - Background: A $4B Energy & Utilities Holding Company with multiple global subsidiaries sought to assess the state of Business Continuity… Read Case Study >
Crisis Management & Disaster Recovery Planning – IT Service Company - Background: A local IT service company has implemented a secondary data center in order to create a continuity of its… Read Case Study >
Disaster Recovery Assessment – $900MM Region of a Fortune 100 Company - Background: The $900MM Region of a Fortune 100 Company Division had been experiencing regular Hurricane and related incidents as a… Read Case Study >
Disaster Recovery Plan – Medium Sized High-Technology Company - Background: In order to remediate a recovery gap identified in a prior Business Continuity project, a Medium Sized High-Technology Company… Read Case Study >
Security & Compliance Program Development – Behavioral Health Company - Background: In order to achieve its overall security and regulatory compliance objectives, a behavioral health company wished to assess its… Read Case Study >
Strategic Business Impact Analysis Support – Multimedia Retailer - Background: An $8B Multi-Channel Retailer had experienced a small-scale interruption to one of their major retail channels and was being… Read Case Study >
Strategic Contract Advisory – $2B Energy & Utilities Company - Background: In an effort to address the disaster preparedness of a remote site in another state, a multi-billion dollar Utilities… Read Case Study >
Supply Chain Functional Plan – Multimedia Retailer - Background: An $8B Multi-Channel Retailer was focusing on the continuing development of their Business Continuity Program and, as a next… Read Case Study >
IT Transformation – $3B Specialty Biopharmaceutical Company - Background: An $3B specialty biopharmaceutical company required assistance in facilitating an IT transformation initiative. The IT organization had experienced growth… Read Case Study >
Field Delivery Analysis – $2B Fuel Distributor - Background: A $2b distributor of gas products engaged PPT Consulting to review and improve field delivery processes to reduce the… Read Case Study >
Sourcing Process Analysis – $2B Fuel Distributor - Background: A $2B distributor of gas products engaged PPT Consulting to provide strategic sourcing for 3 commodity contracts and establish… Read Case Study >
Warehouse Management – $400 MM Paper Products Manufacturer - Background: A $400MM manufacturer and distributor of plastic and foam disposable cups, bowls, containers, and lids was experiencing inefficient order… Read Case Study >
Manufacturing Process Analysis – $400 MM Paper Products Manufacturer - Background: One of the larger plants in an established foam cup manufacturing business was tracking their OEE at a level… Read Case Study >
Planning & Forecasting – Private Label Juice Company - Background: A mid-market private label juice manufacturer with facilities across the United States was investigating the opportunity to implement a… Read Case Study >
Strategic Accounts Process & Pricing Review – $2B Fuel Distributor - Background: A$2B distributor of propane engaged PPT Consulting to diagnose and correct numerous pricing and billing errors they had been… Read Case Study >
CSV Process Analysis – $1B Pharmaceutical Company - Background: The current Computerized System validation (CSV) process for a large Pharmaceutical company was relatively young and had undergone modifications.… Read Case Study >
Process Improvement & Optimization – $2B Gas Products Company - Background: A $2B division of a gas products company engaged PPT to review the on-boarding process for all new resources,… Read Case Study >
Pricing Management Process Mapping – $2B Energy & Utilities Company - Background: A $2B Energy & Utilities Company had a need to optimize processes for Pricing Management as a result of… Read Case Study >
Process Improvement & Optimization 2 – $1B Pharmaceutical Company - Background: A $1B Pharmaceutical client sought to develop a method to organize, standardize and communicate Commercial Operations processes. This department… Read Case Study >
Process Improvement & Optimization 3 – $1B Pharmaceutical company - Background: The IT Department of a $1B Pharmaceutical company engaged PPT to conduct an IT Operational Assessment which uncovered the… Read Case Study >
Data Import Process Analysis – $1B Pharmaceutical Company - Background: The current Computerized System validation (CSV) process for a large Pharmaceutical company was relatively young and had undergone modifications.… Read Case Study >
Process Improvement & Optimization 4 – Fortune 50 Pharmaceutical Company - Background: The Medical Information department of a Fortune 50 Pharmaceutical company engaged PPT to consolidate the issue and enhancement request… Read Case Study >
Service Desk 2 – Fortune 50 Pharmaceutical Company - Background: The Information Technology Department of an educational organization sought to review and improve upon selected administrative and operational processes.… Read Case Study >
Service Catalog – Fortune 50 Pharmaceutical Company - Background: The Information Management (IM) Group within a Division of a Fortune 50 Pharmaceutical Company sought to develop a Service… Read Case Study >
Process Improvement & Optimization 5 – Local Educational Organization - Background: The Information Technology Department of an educational organization sought to review and improve upon selected administrative and operational processes.… Read Case Study >
Financial Process Analysis – Multimedia Retailer - Background: An $8B Multi-Channel Retailer sought to evaluate its Credit Division (including Credit Card Processing, Check Processing, Fraud Investigation and… Read Case Study >
HR Business Process Mapping – $1B Pharmaceutical company - Background: The HR Department of a $1B Pharmaceutical company engaged PPT to assist in the re-engineering of their Equity Administration,… Read Case Study >
Process Mapping – $125MM Generic Pharmaceutical Company - Background: A mid-market Pharmaceutical client sought to perform an analysis of an end to end Business Process and document the… Read Case Study >
Service Management Implementation Program – $2B Energy & Utilities Company - Background: Client was looking to partner with an organization to implement a Service Level Management Program as part of their… Read Case Study >
Process Improvement & Optimization Case Study – Mid-Market Manufacturer of Thermoformed products - Background: A Mid-Market Manufacturer of Thermoformed products serving various clients across the food, candy, food service, medical and industrial industries… Read Case Study >
Executive Compensation Analysis – $4B Fuel Distributor - Background: A publicly traded $4B distribution company wanted to explore options to update its Executive Compensation Plan, which effects approximately… Read Case Study >
Problem Management Assessment – Local healthcare company - Background: A local health care system averaging 12-15 system outages per month requested assistance in evaluating the problem management process.… Read Case Study >
Process Optimization – Healthcare Insurance Firm - Background: A healthcare insurance firm experienced was looking to improve customer satisfaction with its customer service operations. They wanted to… Read Case Study >
Help Desk Call Analysis – Growing Retail Client - Background: A growing retail client with multiple brands was experiencing increasing call volumes to their Retail Help Desk and needed… Read Case Study >
Distribution SLA Project – National Apparel Retail Holding Company - Background: A national apparel retail holding company recently created a Shared Services organization to support the business needs of each… Read Case Study >
Service Desk Needs Assessment & Roadmap Development – IT Services Company - Background: In order to achieve its overall Operational Excellence objective, an IT Services company wished to assess its Service Desk… Read Case Study >
IPC Implementation Project – $500M Specialty Pharmaceuticals Company - Background: A $500M specialty pharmaceuticals company wanted to adopt and improve upon their underlying operating processes while addressing organizational and… Read Case Study >
Third Party Worker Project – $3B Specialty Biopharmaceutical Company - Background: Our client, a $3B Specialty Biopharmaceutical Company, initiated a project to address the risks associated with temporary workers and… Read Case Study >
E-Commerce SLA Development – $5B Specialty Retailer - Background: A Service Level Agreement framework was developed for the shared services ecommerce distribution operations of a multi-brand retail client.… Read Case Study >
E-commerce Sales and Operations Planning – $5B Specialty Retailer - Background: A Sales and Operations planning process was developed for the ecommerce business of a multi-brand retail client. The project… Read Case Study >
Credit Analysis Pilot Project - Background: A client in the oil and gas industry has approximately 150,000 customer accounts with credit balances collectively totaling $17.6… Read Case Study >
ITIL Assessment & Roadmap - BACKGROUND Our client, a leader in steel manufacturing, had experienced several failures in their Information Technology infrastructure that caused widespread… Read Case Study >
IT Needs Assessment & Roadmap - Background: In order to achieve its overall business growth objectives, our client wished to assess its business needs and to… Read Case Study >
IT Organization Redesign – Major Health System - Background: The IT Reorganization Design project scope for a large health system included the identification of future needs, the creation… Read Case Study >