Value Proposition

In order to propel Business and IT functions forward to meet new opportunities, it is essential to thoroughly understand the current landscape and leverage new operating models, technologies and sourcing opportunities. PPT can work with senior executives to define roadmaps that align business imperatives with technology direction; to evaluate and revise organizational models for mission critical business processes and support functions; and to help companies evaluate the myriad of sourcing options in the marketplace to address the combined needs for value delivery, service quality, and cost transparency

Key Components

  • Understand Future Business Objectives
  • Understand Customer Demands & Trends
  • Review Business Strategy and Key Business Drivers
  • Review Current State (Organization, Process and Systems)
  • Assess Organization Readiness
  • Review Technology Strategy
  • Assess Intended Processes and Sourcing Opportunities
  • Review Organization Structure & Competency Models
  • Conduct Benchmark Study
  • Build Roadmap / High-level Execution Plan
  • Develop Final Recommendations

Outcome

  • Organizational Structure and Competency Model that enables Business Strategy
  • Culture Change and Future State Readiness Assessment
  • High-Level Operating Model and Process Maps
  • Strategy for Organization / Process Transformation and Recommendation s
  • Project Profiles for Recommended Initiatives (high-level activities, timeline, required resources)

Case Studies

Merger & Integration Support 2 – $1B Pharmaceutical Company - Background: The DC Advisor project centered on determining the correct workforce composite over five years necessary to operate the Greencastle Read Case Study >
Departmental Roadmap – Fortune 50 Pharmaceutical Company - Background: The Supply Chain group of the Biopharmaceutical division within a Fortune 500 Pharmaceutical company wanted to create a “Strategic Read Case Study >
Datacenter Strategy Study – State Office - Background: A State office embarked on a concerted effort to analyze the current State of computing/data processing within all of Read Case Study >
PMO Project – Healthcare Insurance Firm - Background: A healthcare insurance firm experienced growing pains in moving from its dynamic entrepreneurial beginnings to a more mature organization Read Case Study >
Problem Management Assessment – Local healthcare company - Background: A local health care system averaging 12-15 system outages per month requested assistance in evaluating the problem management process. Read Case Study >
Process Optimization – Healthcare Insurance Firm - Background: A healthcare insurance firm experienced was looking to improve customer satisfaction with its customer service operations. They wanted to Read Case Study >
Service Desk Needs Assessment & Roadmap Development – IT Services Company - Background: In order to achieve its overall Operational Excellence objective, an IT Services company wished to assess its Service Desk Read Case Study >
Third Party Worker Project – $3B Specialty Biopharmaceutical Company - Background: Our client, a $3B Specialty Biopharmaceutical Company, initiated a project to address the risks associated with temporary workers and Read Case Study >
E-Commerce SLA Development – $5B Specialty Retailer - Background: A Service Level Agreement framework was developed for the shared services ecommerce distribution operations of a multi-brand retail client. Read Case Study >
IT Needs Assessment & Roadmap - Background: In order to achieve its overall business growth objectives, our client wished to assess its business needs and to Read Case Study >
IT Organization Redesign – Major Health System - Background: The IT Reorganization Design project scope for a large health system included the identification of future needs, the creation Read Case Study >